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Logistics Manager

Overview:

We are looking for a Logistics Manager that can bring an energetic, accurate and careful hand to helping operate logistics, supply, and fulfillment internally at quip. You’ll be working directly with the COO and a director of operations to interact at every level of the company to ensure smooth daily operation of our fast-growing startup. As a hardware focused subscription company, smooth operation relies greatly on well managed supply logistics and order fulfillment to maximize output. Logistics and fulfillment effects  every team at quip and each internal team has its own way of working and part of your role will be to help quantify problems, research solutions, implement strategy and work with people internally to help align everyone to the same goals and keep everyone up to date with the state of fulfillment. You should be a quantitatively focused person that is very comfortable with spreadsheets, dashboards, and cost/benefit analysis to prioritize every problem according to its impact to the bottom line.  We’re a small but growing team at quip and maintain long workdays, so you should feel comfortable maintaining strong relationships even through difficult workloads and challenging hours. We source from and ship internationally, so the desire to be available and alert 24/7 should be seen as a given, not a burden.

While being based at quip HQ alongside all other teams, you will represent the communication and physical bridge to our fulfillment manager and team whether they are in house, local or remote.

As a subscription based eccommerce brand, your work will be the foundation of how quip performs and achieves important, company-defining goals for growth, profitability, and customer happiness.


Typical Duties:

  • Ensure everyday activities run smoothly across every local and remote team
  • Manage warehouse hiring tasks to push outbound hiring, screen candidates, and schedule interviews with management
  • Work with fulfillment manager to maintain accurate inventory levels, improve efficiency, and direct workflow in our order fulfillment team
  • Regular checks on inventory to synchronize actual demand against planned production
  • Work with external factory teams to arrange logistics for delivery of goods through every step of pickup, foreign customs, freight, FDA clearance, US customs, and final mile delivery.
  • Work with logistics providers and freight forwarders to optimize speed, minimize cost, and plan for future shipments.
  • Work with the director of ops to research, plan, and prepare future resources needed to meet forecasted demand.
  • Understand, track, and quantify customer experience operations and its impact on supply, subscriber churn, and accounting expenses.

This might describe you:

  • Bachelor’s degree or ability to demonstrate equivalent
  • 1-3 years relevant experience with hardware products, supply chain management, warehouse management, or order fulfillment
  • Good familiarity with the whole suite of Office products as well as a general level of comfort with most modern online tools like Google Docs, Trello and other work management platforms.
  • Strong experience with complex Excel spreadsheets or similar data tools
  • Experience in a fast-growing startup is a plus
  • Good sense of humor (we’re called quip afterall)
  • Brush teeth for two minutes, twice a day and smile often

About Quip:
We built quip to make great oral care more simple, enjoyable and accessible. Our front facing product is a beautifully simple electric toothbrush and toothpaste set that are refreshed automatically on a 3-monthly schedule, but our product line will soon be growing. We pride ourselves on great design and our brand values of simplicity, honesty and accessibility are applied in both physical and digital spheres and are central to how we interact with our community.

Location:

We're in DUMBO, Brooklyn home of many creative companies and more importantly, lots of pizza and a shake shack. We are closest to the High Street stop on the A/C line, York Street stop on the F, and the Clark Street stop on the 2/3

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